Executive's emotional intelligence—their selfawareness, empathy, rapport with others—has clear links to their own performance. But new research shows that a leader’s emotional style also drives everyone else’s moods and behaviors—through a neurological process called mood contagion. It’s akin to “Smile and the world smiles with you."
Emotional intelligence travels through an organization like electricity over telephone wires. Depressed, ruthless bosses create toxic organizations filled with negative underachievers. But if you’re an upbeat, inspirational leader, you cultivate positive employees who embrace and surmount even the toughest challenges. Emotional leadership isn’t just putting on a game face every day. It means understanding your impact on others—then adjusting your style accordingly. A difficult process of self-discovery— but essential before you can tackle your leadership responsibilities. And few people have the guts to tell you the truth about your emotional impact, so you must discover it for yourself.
Excerpt from
Primal Leadership: The Hidden Driver of Great Performance, Harvard Business Review, December 2001.
Then, start smiling now!
1 comentarios:
Good thing we are always smiling :)
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